TownSites Associates need to be able to log in from multiple locations, specified below.
Primary Dashboard
The Primary Dashboard is where this Documentation can be found, as well as the Onboarding records for customers and their payment statuses. It is built on WordPress.
Log in to TownSites Primary Dashboard
The Primary Backend has a blue status bar on top.
TownSite Dashboard
Use the TownSite Dashboard to log in to a Customer’s TownSite to perform onboarding or moderation services.
A TownSite Dashboard uses different login credentials from the Primary Dashboard and has a black status bar on top.
Logging Into a TownSite
Method 1:
- Enter the customer’s email address on the homepage login screen, and click Log In.
- Then, enter your own username and password on the following screen.
Method 2:
- In your web browser, enter the URL of the Customer’s TownSite with /wp-admin appended to the end. For example: https://northville.townsites.org/wp-admin
- Enter your username and password on the prompt that appears.
Note: To access all TownSite dashboards, visit townsites.org/network-admin and enter your username and password.
Customer Dashboard
This is the portal where the Customer can access all aspects of their TownSites account available to them. It requires a Customer username and password to access.
In most cases, you won’t need to log in this way; use the TownSite Dashboard instead.
Other Logins
ActiveCampaign
When dealing directly with Customers, you will need to log in directly to ActiveCampaign to view Customer information, view notes and send emails. If you need access to ActiveCampaign you can request a username and password from an Administrator.
Asana
TownSites uses Asana for task management. You will need an Asana account in order to receive, and update tasks assigned to you. Contact an Administrator for access to the TownSites project on Asana.
DropBox
In order to view images and footage sent by customers, you will need a DropBox account. You won’t need a separate DropBox account for TownSites—you can use your own.
To get access to TownSites files on DropBox, click Shared on the left-hand bar, then click the TownSites folder to add it to your DropBox account.
If you don’t see the folder, ask an Administrator to send it to you.
You will need a Facebook account to create Facebook pages for Customers. TownSites has a public Facebook account you can use for managing pages. You can log in using the credentials below:
Email Address: public@townsites.org
Password:
townsites0917
This account uses 2-factor authentication. The confirmation code gets sent to the Public Inbox (see below section).
You will need to use a Google account to create YouTube Channels. TownSites has a public Google account you can use for managing channels. You can log in using the credentials below:
Email Address: public@townsites.org
Password:
kO9wa7rap=us-S75c7sP
This account uses 2-factor authentication. The confirmation code gets sent to the Public Inbox (see below section).
Public Inbox
The Public Inbox is a general email/SMS inbox that can be viewed by anyone with access to the Primary Dashboard.
It is handy when sharing third-party account info or handling 2-factor authentication.
To view the Public Inbox, log into the Primary Dashboard and click Public Inbox from the left-hand menu.
Jasper
Jasper is a valuable tool that uses AI to write content. It makes content creation multiple times faster. We’ll be utilizing it when creating our Customers’ content articles and social media posts.
URL: https://app.jasper.ai/
Username: jasper.va@townsites.org
Jasper will then ask for a confirmation code. You can find it in the Public Inbox (see above section).